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If you find the same item at a lower price on another retail site, we will refund 120% of the difference between our price and the lower one. The following conditions apply:
- The competitor's item must be identical and in-stock in the same style, color and size as on bird.com.
- The item must be listed at another retail web site or in an online store. Please note: Items from PetsUnited properties, including but not limited to: bird.com, Camping.com, dog.com, dogbed.com, ferret.com, fish.com, garden.com, groomers.com, horse.com, statelinetack.com, 1800PetSupplies.com and the dog.com Outlet Store do not qualify.
- Items from bonus or free offers, sale prices, grand openings, special purchases or special buys, manufacturer's rebates, special orders, close-outs, auction listings, bundle pricing, membership pricing, clearances or a dealer's one-of-a-kind or other limited quantity offers do not qualify.
- The web site must be a legitimate business located within the United States.
- Taxes, shipping charges and additional charges, if applicable, will be included when calculating the price difference.
The offer is valid for 10 days after purchase. To receive your refund, follow
these easy steps:
- Order the item you want from bird.com.
- Call our Customer Service Representatives at 1-866-411-2473 with your
order number and the URL of the website where you found the item.
- We will verify the information, give you a discount equal to 120% of
the difference, and email you with your new total.
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