If you find our item at a lower price on another retail site, we will refund 120% of the difference between our price and the lower one. Here are the rules:
The offer is valid for 10 days after purchase. To receive your refund, follow these easy steps:
- The item must be an identical item that is in-stock in the same style, color and size as on bird.com.
- The item must be listed at another retail web site or in an online store (Please note: Items from TABcom properties--Camping.com, Horse.com, Dog.com, Fish.com, Ferret.com, Garden.com, StateLineTack.com, 1800PetSupplies.com, Dogbed.com, Groomers.com, Bike.com, or the Dog.com Outlet Store do not qualify).
- Items from bonus or free offers, sale prices, grand openings, special purchases or special buys, manufacturer's rebates, special orders, close-outs, auction listings, bundle pricing, membership pricing, clearances, dealer's one-of-a-kind or other limited quantity offers do not qualify.
- The web site must be a legitimate business located within the United States.
- Taxes, shipping charges, and additional charges, if applicable, will be included when calculating the price difference.
- Order the item you want from bird.com
- Call our Customer Service Representatives at 1-866-411-2473 with your order number and the URL of the website where you found the item.
- We will verify the information, give you your discount equal to 120% of the difference, and email you with your new total.