Why Shop at Bird.com?
$5 Flat Shipping
Never Pay Extra For Oversized Items Again! Enjoy $5 shipping on each and every order, regardless of weight, size, or distance! * Offer only valid in the continuous 48 states. Does not apply to: Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands, APO or FPO. Click here to read our complete shipping
policy.
Fast Shipping:
We ship 95% of all orders received by 12:00pm ET the same day. Certain products
are unable to ship via any air service and these are identified within the
product detail pages as "Can't Ship Air". These products are shipped via ground
only (through either USPS or FedEx Ground). Cages weighing more than 70 lbs. can
only be shipped via FedEx Ground. Products shipping to AK, HI or any of the US
Territories can only be shipped via Priority Air.
Selection:
Our reputation has been carefully built on delivering only top-quality supplies, at
fantastic prices. We stock a massive inventory of the best towers, cages, toys, treats,
foods, perches and more, so you can better care for your avian. Plus, we are constantly
expanding and adding new products and lines to better serve our customers' needs. Furthermore,
our search feature is easy to use and accurate, so you're sure to find what you're looking for!
Price Protection:
If you find our item at a lower price on another site, we will refund 120% of
the difference between our price and the lower one. Here are the rules:
- The item must be an identical item that is in-stock in the same style,
color and size as on Bird.com.
- It must be listed at another web site or in an online store; items from
bonus or free offers, sale prices, grand openings, special purchases or
special buys, manufacturer's rebates, special orders, close-outs, auction
listings, bundle pricing, membership pricing, clearances, or to dealer's
one-of-a-kind or other limited quantity offers do not qualify.
- The web site must be a legitimate business located within the United
States.
- Taxes and shipping charges, if applicable, will be included when
calculating the price difference.
The offer is valid for 10 days after purchase. To receive your refund, follow
these easy steps:
- Order the item you want from Bird.com
- Call our Customer Service Representatives at 1-866-411-2473 with your
order number and the URL of the website where you found the item.
- We will verify the information, give you your discount equal to 120% of
the difference, and email you with your new total.
30-Day Return Policy:
Our products are guaranteed to give 100% satisfaction in every way. If for any
reason you are not happy with your purchase you can return it - it's that
simple. You can return any purchased product for up to 30 days from the
purchase date. Products must be in the condition you received them.
Best In-Stock Rate in the Industry:
Bird.com is proud to announce that we have the best in-stock rate in the
industry. That means that you, our customer, has unlimited access to thousands
of fabulous products, 24 hours a day, 7 days a week!
Service:
We believe that the customer is higher than the dollar, and it shows in our
stellar customer service and everyday low prices. We firmly believe that by
providing customers with excellent shopping experiences, we will continue to
grow by leaps and bounds, more effectively and respectfully than by hiking our
prices.
Privacy:
Bird.com respects your privacy and is whole-heartedly committed to protecting it.
If you would like to view our procedures in detail, please see our
Privacy Policy.
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