TicketSwap är en plattform som erbjuder en bekväm och rättvis plats för att köpa och sälja e-biljetter till konserter, festivaler, sportevenemang, teater och liknande. Företaget håller transaktionerna legitima genom sitt SecureSwap-program och minimerar överpriser genom att begränsa återförsäljningspåslagen till 20 procent.

For TicketSwap, providing quick, reliable communications around transactions and ensuring that its users are legitimate is critical to delivering secure, transparent resale experiences. To authenticate buyers and sellers and keep them up-to-date, TicketSwap leverages MessageBird SMS and Programmerbar e-post.

Följer med evenemangsbesökarna hela vägen

TicketSwap was nearing peak festival season and needed an email solution that could reach millions of e-ticket buyers and sellers without getting blocked or lost in spam folders. Den company needed a solution that would enable it to create unlimited templates. In addition, TicketSwap needed to send multiple emails to multiple recipients dynamically while counting on its email provider to filter content reliably to ensure delivery. MessageBird Programmerbar e-post met all of these needs and ramped up with TicketSwap in just the nick of time.

"Vi beslutade att lansera Programmerbar e-post right in the middle of our peak
season — the European summer music festival season — which speaks to how confident we are in the solution, and how well it’s working for us. In just one week, we sent 4.8 million emails”

- TicketSwaps Chief Product Officer, Frank Roor

From ticket purchases and sales to venue changes, event cancellations, and even personalized offers, Programmerbar e-post keeps TicketSwap’s customers informed every step of the way.

Driva återförsäljning av biljetter från person till person

While Programmerbar e-post helps TicketSwap keep customers informed, MessageBird SMS helps to keep customer accounts secure. TicketSwap leverages two-factor authentication to protect its customers and platform against fraudulent or compromised activity.

Genom att autentisera användare med engångslösenord som skickas via SMS säkerställer TicketSwap att transaktioner på plattformen genomförs säkert av riktiga, verifierade konton.

"Vi har använt MessageBirds SMS API since nearly day one. We have always
been pleased with the reliability of the platform, and the quality of service and support we’ve received”

- TicketSwaps Chief Product Officer, Frank Roor

Återförsäljning av biljetter på ett säkert och rättvist sätt till fans runt om i världen

TicketSwap powers secure, reliable ticket resales to more than 4.1 million users across 20+ countries and counting. Always putting the fans first, TicketSwap leverages cloud communications to protect and support customers from the moment they create an account, right up until they walk through the venue doors. With MessageBird, TicketSwap is able to deliver safe, stress-free experiences that put event-goers vid center of everything.

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