As an omnichannel communications platform, MessageBird and its 隶属关系s (24sessions, 推进器, 兴业银行, and 呼叫中心) (together “we”, "我们”, “our”, or “MessageBird”) provide a wide range of solutions to improve the communications experience for developers, businesses, and 你r intended audience. We process personal data in order to deliver these services, operate our websites, and to conduct our day-to-day business. In this privacy statement, the terms “you”, “你的”, or “客户” refer to you. “Affiliate” means any entity that directly or indirectly controls, or is controlled by, or is under common control with the party specified. For purposes of this definition, “control” means direct or indirect ownership of more than fifty percent (50%) of the voting interests of the subject entity or the power to direct the management and policies of the subject entity.

本声明所包含的信息与24sessions、MessageBird、Pusher、Sparkpost和Telvox等品牌所提供的做法和服务有关。

This privacy statement applies to all products and services as provided by MessageBird (including through any of its Affiliates) and contains information about what personal data we collect, 为什么 we collect it, and 如何 we process it, so that you can make an informed decision before making use of our platform, website, and communications services. This privacy statement applies regardless of your or any end user's geographical location and covers all of our websites, (sub)domains, mobile applications, desktop clients, as well as the services we provide.

Personal data refers to information that would allow any natural person to be directly or indirectly identified. Your use of our website or services may involve personal data relating to three categories of individuals:

Personal data related to a 客户或潜在客户, referred to as “客户账户数据” or ‘potential customer information’.
Personal data related to an 终端用户或接收者, meaning the individual that is interacting with you via our services and/or receiving communications from you via our services, referred to as ‘end user data’ (collectively, “终端用户”).
Personal data related to 网站访问者, referred to as ‘website visitor data’.

数据隐私和保护您的个人数据（包括与您的终端用户有关的个人数据）是MessageBird的核心原则之一。我们的隐私声明是为了让您详细了解我们的数据处理做法。对我们来说，重要的是我们是透明的，当涉及到您和您的最终用户的个人数据的隐私，以及我们采取的步骤来保护这些个人数据时，您会感到知情和授权。

If you or any of your End Users are located in Singapore, references in this privacy statement to terms such as "data subject", "数据控制者", and "数据处理员" should be taken to refer 到 equivalent terms of "individual", "organization", and "data intermediary" under the Personal Data Protection Act of 2012 (“PDPA”).

If you or any of your End Users reside in California, references in this privacy statement to terms such as “personal data”, "data subject", "data controller", and "data processor" should be taken to refer 到 equivalent terms of “personal information”, "consumer", "business", and "service provider" under the California Consumer Privacy Act of 2018 (“CCPA”). MessageBird does not sell, rent, or otherwise disclose personal data or the personal data of End Users for money or anything else of value.

MessageBird对所有个人适用相同的数据保护标准，无论其国籍、地理位置或数据来源。个人信息只在有必要达到目的时才会被使用，它所涉及的数据的人被适当告知，并且有法律依据这样做。所有涉及个人数据的活动都将根据欧盟的GDPR或其他适用法律进行检查。

1. 关于我们的个人数据处理做法

We will only process personal data to the extent necessary to fulfill the specific purpose(s) for which you have submitted personal data. When you sign up to our services through our website, we request you to provide contact information details such as your name and email address. We subsequently use that information to create your account, facilitate your use of the services, billing purposes, and to provide you with relevant information about our services. Some basic examples of actions that result in us processing your personal data are (a) when you sign up to our newsletter, (b) you sign up for the services via our website and accept the 一般条款和条件 (the “条款”), or (c) sign up for the services through an order form. To the extent permitted or required by applicable law, you will be given the opportunity to explicitly agree to the collection, use, disclosure, and sharing of the personal data you’ve provided. We do not use your personal data for any other purposes than those agreed to by you or as permitted by the Terms and this privacy statement.

When you share personal data with us, we commit to handle that information in accordance with the applicable data protection and e-privacy regulations, including the General Data Protection Regulation (“GDPR”). Due to the nature of the services we do not interact with End Users directly. You are responsible for ensuring that you have all applicable rights and consents to share any End User personal data with us and that the personal data is accurate and complete.

1.1 角色和责任。 When it comes to processing personal data, there are several different roles and responsibilities that come into play. This privacy statement provides an explanation of the relevant roles, the corresponding responsibilities of each role, and the systems of governance that play an integral part in protecting your personal data.ǞǞǞ data controller determines the purpose (why) and means (how) of personal data processing and remains ultimately responsible for the correct handling of the data subject’s personal data. In practice, the data controller is often the company that an individual (or data subject) provides their personal data to directly.

ǞǞǞ data processor is a company that provides services to the data controller, and receives personal data from or on behalf of the data controller in order to perform those services. To give an example, when one of our customers sends a 市场营销 campaign through our communications platform, we receive personal data from the customer, such as a phone number or email address of the intended recipient, in order to provide the service. In this example MessageBird acts as the data processor of the customer, who in turn is acting as the data controller of the phone number or email address entrusted to it by the individual to which this personal data belongs. The data processor only processes personal data according to the instructions of the data controller. These instructions are typically laid down in a data processing agreement between the controller and the processor.

根据您与我们的关系，我们可以是数据控制者或数据处理者，或者在某些情况下，我们可以是两者。如果您对这些做法有任何疑问，或对我们如何处理个人数据有更多的一般性询问，您可以通过privacy[at]messagebird.com联系我们。

收集个人数据是为了特定的目的，包括防止垃圾邮件和欺诈，履行法律规定，沟通，营销，销售活动和辅助服务。个人资料永远不会被无目的的收集、使用或保留。我们不会出售您或您的最终用户的个人数据。

2.我们为什么收集个人数据

在保护您的个人数据方面，我们有几个关键的优先事项。我们不仅优先保护您的个人数据的安全，我们还高度重视保护您作为个人的隐私权和自由。

2.1 法律依据. All personal data we process is lawfully obtained and will only be processed to the extent we have a legal basis to do so. The legal bases we rely upon for processing of personal data are: (a) consent, (b) performance of a contract, (c) compliance with a legal obligation, and (d) legitimate interest. The specific legal basis which permits us to process your personal data may differ when you receive our services from an entity located outside the European Economic Area (“EEA”) and as a result the services and our processing obligations may be subject to non-EU data protection requirements.

如上所述，我们在一系列有限的法律基础上处理个人数据。

来自数据主体的明确同意。例如，当你想下载产品信息时，在我们的网站上勾选一个方框。
合同的履行。这不仅包括提供服务，还包括为获得服务而进行谈判和签署合同。
Compliance with legal obligations applicable to us. For instance, preventing misuse of our services, cooperating with formal 披露请求, and retaining customer account data and financial data.
我们的合法利益。例如，这适用于在选择退出的基础上针对现有客户的直接营销，或让您了解有关我们服务的最新信息。在我们依靠合法利益的情况下，我们已经评估了处理的风险不高，不涉及处理特殊类别的个人数据，并且不会违反基本的人类隐私权。

2.2 目的。 The purposes for which we process your personal information depend on your relationship with us. For starters, you will be required to submit personal data related to you and the business you work for when creating an account. In addition, we may also require personal data in order to enable you and your End User’s (as applicable) to make use of our services. In other circumstances, we may process your personal data to conduct and expand our day-to-day business, such as for analytical improvements to the service, support, sales, marketing, and legitimate business purposes. Personal data can also help us improve the quality of our services and to develop new functionalities to fit the needs of our customers, such as product and experience personalization. In our 数据处理协议 (DPA) we refer to these purposes combined as ‘legitimate business purposes’.

我们只要求提供为实现下述适用于您的特定目的所必需的个人数据；但是，如果我们与您的关系的性质发生变化，我们可能需要您提供额外的信息。例如，如果您填写了一份表格，要求提供关于我们某项产品的更多信息，我们将使用您的联系信息，向您发送所要求的产品信息。如果你随后决定成为客户，你将需要额外的信息，包括你的账单地址，以便创建账户和向你提供服务。

以下是我们可能使用您的个人数据的目的清单。适用于我们处理您的个人数据的具体目的取决于您与我们关系的性质和程度。

根据您的营销偏好，促进我们服务的使用。
根据您的营销偏好，分享我们产品和服务的相关信息，包括关于服务的重要通知。
创建一个与你和你代表的公司有关的账户。
为了核实你的身份。
根据条款规定，为获取和使用服务提供便利。
财务和开票，包括履行财务义务，如缴税和确保发票的支付。
提供客户支持，并与你就你的账户进行沟通。
分析我们产品和服务的使用情况。
用于通过服务传输信息；定义通信处理优先级、路由配置和优化基础设施。
执行对条款和适用法律的遵守。
为了保持我们的网站和你的账户安全和可靠。
检测、预防和打击欺诈或非法活动。
为了保护我们、您、我们的其他客户或任何其他第三方的权利、财产或安全。
为了满足法律要求，包括遵守法院命令、有效的证据要求、有效的传票和其他适当的法律机制。
进行问卷调查，以便向您、我们的其他客户和最终用户提供更好的服务；但是，您对任何问卷的参与和完成都是自愿的。

我们只在绝对必要的情况下要求并保留个人数据。我们所要求的数据将与我们的关系和你的目的相关。例如，我们需要一个电子邮件地址，以便能够向您发送营销邮件，但我们不需要您的性别或付款信息。

3.我们收集哪些个人数据以及如何收集

我们收集的数据的确切类型取决于我们与您的关系以及您使用的产品或服务。在我们的网站上应用您的cookie管理设置、注册通讯、下载营销材料、要求我们的销售团队与您联系、创建账户或使用我们的任何产品和服务，都是您采取的行动的例子，这些行动要求您与我们分享特定于该互动的某些个人数据。

3.1 直接从你那里收集的个人数据. The categories of personal data we collect from you include personal identifiers, employment or professional information, financial information, commercial information, information related to internet activities, and location related information.

个人识别资料。当您创建一个账户并使用我们的任何产品和服务时，您需要向我们提供个人识别信息。作为创建账户或使用产品和服务的一部分而提交的个人识别资料被称为 "客户账户资料"。客户账户资料包括您的姓名、联系细节，如营业地址、电话号码和电子邮件地址、财务信息、性别（可选）和签名（取决于我们的业务互动）。此外，当您要求提供产品相关信息，要求我们的销售团队与您联系，或参加活动时，我们可能会要求您提供个人识别信息，如您的姓名和联系信息。
就业或职业信息。我们处理的与您的就业或职业有关的信息，您工作的公司，以及您的工作职位。
财务信息。我们要求您与我们或直接与支付服务提供商分享的付款和账单信息，如账单名称和相关地址、银行账户号码或信用卡信息。
商业信息。商业数据涉及到你对产品的兴趣，你对服务、平台和账户仪表板的使用，以及你所访问的我们的任何网页。
互联网活动信息。当你与我们的网站、营销电子邮件和服务互动时，会收集有关你的设备和浏览器、时区设置、访问的网页、你查看或搜索的产品、页面响应时间、下载错误、访问某些页面的时间、页面互动信息、用于将你的计算机连接到互联网的互联网协议（IP）地址、使用cookies、像素或类似技术的数据。
位置相关信息。使用我们的服务和产品涉及到位置相关信息的处理。所涉及的数据类型将取决于您使用的服务，但与位置有关的信息可能包括您和/或您的最终用户的IP地址、商业地址和服务流量相关的元数据，如路由路径和终端运营商。
支持互动信息。当您通过电话与我们的客户支持团队互动时，我们会处理您使用的电话号码，并告知您，根据适用法律，电话可能会被录音。

3.2 从其他来源收集的个人数据. We collect personal data we obtain from sources other than you (“Third Party Data”). Third Party Data may include, but is not limited to, (a) personal identifiers, and (b) employment or professional information, such as company name, company description and website, company (estimated) revenue and employee range, company industry, employment role and title, seniority, full name, and phone number. The information we collect about you from other sources is business related but even in a business relationship certain information might be considered personal data.

第三方数据从以下来源收集。

商业信息的第三方服务提供商. We obtain business data such as employment or professional information from third parties. This information includes email addresses, the company an individual works for, job titles, phone numbers, and URLs of LinkedIn profiles. We obtain this information to expand our business through direct marketing, targeted advertising, and event promotion. Third Party Data may be combined with personal data that you provide to us. Information can be used to develop our business by updating, expanding, and analyzing our customer relationship records.
第三方社交媒体提供商. Depending on your and/or your End Users' privacy settings, third party social media service providers such as Google, Twitter, and Facebook can provide us with information about you or an End User, as applicable. However, if you or an End User connects to a social media page you may (depending on the platform) be presented with the option to decide whether or not you would like to share that information with us. Third Party Data may be combined with personal data that you provide to us. Information can be used to develop our business by updating, expanding, and analyzing our customer relationship records.
Third party services & connectors.我们在MessageBird平台上提供connectors ，允许我们的服务通过API或其他connectors 。仅出于启用和促进连接器的目的，我们的服务可能会向相关第三方服务提供或共享您的信息（反之亦然）。我们可能代表您从第三方服务提供商处收到的个人数据包括联系数据、活动和事件数据。活动和事件数据可能包括个人数据，如果您作为客户在申请使用服务的使用案例中包含此类信息的话。.
- Google API & Connectors: When you as a customer are making use of a MessageBird connector service that involves the use and transfer of information received from Google API to any other application, you are required to adhere to 谷歌应用程序接口服务用户数据政策, including the Limited Use requirements mentioned therein.
为你的公司工作的其他人。你的同事可以向我们提供你的个人数据，如你的姓名、工作职位、电子邮件地址或电话号码。

如果您不想再被我们的销售和营销团队联系，您可以随时通过support[at]messagebird.com联系您的客户经理或我们的支持团队，取消订阅电子邮件活动。

除本隐私声明或条款中指出的任何例外情况外，当涉及到您与我们分享的个人数据的类型和程度时，您总是有选择权。当我们要求您向我们提供个人数据时，您可以拒绝。然而，我们的许多产品和服务需要个人数据，因此，您在某些情况下选择不提供个人数据可能会妨碍您使用某种产品、服务或功能。

每项服务的终端用户个人数据

产品和服务

涉及的终端用户个人数据的类别

短信

电话号码、交通数据*、位置相关数据**、通信内容

语音

电话号码、交通数据*、位置相关数据**、通信内容记录（可选）。

电子邮件服务

识别和联系数据（姓名、电子邮件地址以及您提供的其他人口统计学和细分数据）；信息技术信息（IP地址、使用数据、cookies数据、在线导航数据、位置数据、浏览器数据）；通信内容。

数字
(Local Numbers, Short Codes, Programmable Numbers API)

None. Please take the additional service into account that is used in combination with the Numbers service, such as 语音 or 短信, to get the correct understanding of personal data involved, as applicable to you.

Inbox

客户代理数据、服务/渠道具体数据

流程建设者

Email address, phone number, or channel ID contained in 流程建设者 invocations created by the customer, service/channel specific data

视频参与平台

会议信息。

会议日期
会议描述
会议审查(可选)
会议总结（可选）
会议的音频和/或视频记录（可选）

访客信息。

客人姓名
访客电子邮件
IP地址
访客电话（可选）

全渠道小工具

Email address, phone number, channel identification, prefered channel of communication, IP地址, traffic data*

对话Channels
(WhatsApp for Business, Google Business Messages, Facebook Messenger, Instagram, Line, Twitter, Viber, WeChat)

电话号码或频道识别、流量数据*、通信内容

推送通知
(Pusher RTC Channels Service and Pusher Beams Service)

IP地址、流量数据*、通信内容

CDP

姓名、电子邮件地址、工作职位、IP 地址

* Traffic data is data that is processed for the purpose of transmitting communications, such as routing data, and data about the date, time, and duration of the communication.

** Location related data is data with which the geographical position of the carrier or the communication equipment can be determined on the basis of the supplier used.

个人数据只在必要时或法律要求时与第三方共享。数据可以与政府当局和附属企业共享，包括通信和技术服务提供商。第三方必须满足严格的隐私和安全做法。

4.我们与之分享个人数据的各方

我们确实与第三方分享个人数据，但只是在有限的情况下。无论我们是履行数据控制者还是数据处理者的角色，当我们与第三方共享个人数据时，我们总是确保与我们共享任何个人数据的第三方遵守本隐私声明中概述的类似数据保护和安全标准。我们可能与之分享个人数据的第三方有五类。

(电话)通信服务提供者。
第三方服务和技术供应商。
MessageBird附属公司；以及
政府当局，当法律要求这样做的时候。

4.1（远程）通信服务提供商. To provide you with certain products and services, we engage with telecom operators, aggregators, carriers, and other communications service providers for routing and connectivity purposes. In order to make sure the message you sent will reach the intended recipient regardless of their physical location, we use a global network of telecom providers. When it comes to the contents of electronic communications transmitted by communication providers, these operators, aggregators, and service providers are neither data controllers nor data processors because they act as mere conduits for the transmission of communication content. If communications services providers process any personal data for their own purposes (e.g. fraud prevention, billing, filtering, or legally required data retention activities) they act as data controllers.

4.2 第三方服务和技术提供者. We share personal data with third party service providers, like analytics, data science, and fraud prevention service providers, as well as our cloud hosting providers. We never share information with a third party without vetting them in advance and having the required contractual, technical, and organizational safeguards in place. An overview of third party service providers can be found via the section ‘获批准的加工厂’ of this privacy statement.

我们不会为广告或营销目的向第三方出售任何信息。我们使用谷歌Adwords、LinkedIn和Facebook等直接营销技术用于我们自己的内部业务目的。要了解更多关于如何管理您的广告偏好，请查看您的cookie管理设置，或访问您网络浏览器中的广告设置。

4.3 支付服务提供商（PSPs）. When you pay for our products and services, PSPs provide you with two ancillary services in addition to the basic provision of payment services: (a) Saved Payment Methods and (b) Auto Recharge. Stripe, Mollie, and Adyen are the PSPs that collect, process, and store all of your payment requests and do so as data controllers in their own right.

保存的付款方式功能允许客户在同意的基础上保存特定付款方式的财务信息，以方便客户。提供这项服务所需的信息根据所选择的支付方式（例如，信用卡、iDeal或Paypal）而有所不同。对于信用卡，你需要提供信用卡号码的最后四位数字、到期日和持卡人的姓名。对于iDeal，你需要提供IBAN/BIC号码和账户名称。对于PayPal来说，唯一需要的信息是你的PayPal账户的电子邮件地址。
自动充值功能允许你在你的账户余额低于你预先设定的最低限额时自动充值。您可以通过一个切换按钮来启用这项辅助服务，通过这个按钮，您同意我们和我们的PSP使用您的支付信息来自动为您的余额充值。在您使用自动充值功能之前，您的首选银行可能要求您进行额外的认证。

For both of these ancillary payment functionalities you can withdraw your consent at any time on the customer finance settings page, here.

4.4 MessageBird关联公司. In order to do business with our global offices, we might need to share personal data between all of the companies in the MessageBird group. Both MessageBird B.V. and all of our Affiliates will only ever use the data as described in this privacy statement, the Terms, the DPA, and only to the extent permitted under applicable law.

4.5 政府披露要求. We will not share your information with third parties outside of those third parties outlined in this privacy statement or without your permission, except when we’re legally required to do so and in accordance with our 披露请求政策. As company policy, we will provide you with a notice in case a governmental authority requests information from us about you or your customers, unless this is explicitly forbidden by law. If authorities do not want us to notify our customers, we require them to explicitly reference the legal grounds that would prevent us from doing so in the disclosure request. We also push back any disclosure request to the extent we have a reasonable legal basis to do so. The 披露请求政策 addresses circumstances in which we are legally obligated to respond to official government requests for disclosure of information and requirements we have set for government requests to be processed in accordance with our policy.

有时，我们需要将个人数据传输给位于欧盟以外的商业伙伴。我们有强大的隐私程序，我们根据需要部署这些程序，以保护欧盟内外的个人隐私。

5.个人数据的国际转移

作为一个全球性的云服务提供商，使用我们的服务往往涉及到向欧洲经济区（"EEA"）内外的接收方和第三方转移个人数据。我们注意确保我们的合作伙伴，无论在什么地方，都有足够的保障措施，按照我们自己的数据保护和信息安全标准，适当处理和保护您的个人数据。

在涉及第三方的国际数据传输时，我们采取的重要步骤之一是尽职调查和审查。作为第三方审核流程的一部分，我们确保个人数据只会传输给位于欧洲经济区以外的第三方，且该第三方具备所需的跨境传输机制和保障措施。这意味着，当我们聘用位于欧洲经济区以外的第三方时，我们会就适当的数据保护水平达成一致，包括额外的合同、技术和组织措施，并在必要时执行传输影响评估，以确保持续保护欧盟内外所有个人的权利和自由。我们持续监控适用隐私法允许的国际转移机制的变化，以确保持续遵守国际数据保护标准。

适当的安全措施是有效保护数据的必要条件。我们的措施是在考虑到最高保密标准的情况下制定的。我们拥有多项信息安全认证，包括ISO27001和SOC II。

这些是我们的条款!除非你是，或者你在一个与我们有单独书面协议的公司工作，这些条款是你和我们之间有约束力的合同，管理你对我们服务的使用。边上提供的注释只是为了帮助你理解这些条款，而不是*合同的一部分。

6.我们应用的数据保护和安全标准

数据安全对MessageBird来说是最重要的。我们投资于最先进的技术，并对我们的基础设施和员工进行彻底的安全检查，以尽量减少安全风险。此外，根据您使用的平台、服务和产品，我们持有多个全球公认的信息安全管理系统标准，如ISO/IEC 27001:2013、SOC 2 Type II和NEN7510认证，仅举几例。我们所有的托管供应商也都符合ISO/IEC 27001:2013和SOC 2 Type II标准。

由于我们所有访问我们平台服务的账户都有密码保护（可选择双因素认证），您应该是唯一能访问您账户的人。你有责任保护你账户的凭证。如果您的登录信息被盗或未经您允许被使用，您必须立即通知我们，以便我们采取措施保护您的账户。您可以向security[at]messagebird.com发送一封电子邮件，主题为 "紧急：账户凭证"，以此来通知我们您的账户受到任何未经授权的使用。

If you want to know more about the measures we take to keep your data secure, please review our 安全网页 and 安全概述. These documents contain information about the industry standard, administrative, technical, physical, and organizational safeguards designed to prevent unauthorized access and use of your personal data.

我们保留个人数据的时间长度是由法律要求、客户的指示以及实现收集信息的目的所需的时间长度共同决定的。

7.我们保留个人数据多长时间

我们被允许保留个人数据的时间取决于个人数据的性质和处理的目的。我们保留个人数据只是为了履行适用于我们或与您签订合同的特定关联公司的合同或法律义务（如条款中所述）。适用于个人数据保留的法律保留要求可能因我们或与您签订合同的附属机构的地理位置或通信服务终止的地方而有所不同。

7.1 短信和语音. Personal data related to the use of SMS and Voice, services have a default retention period of six (6) months. The retention of personal data related to those services are necessary (a) to fulfill our legal obligations to ensure the integrity and security of our services, and actively prevent misuse of telecommunications services, (b) for the transmission of information over the services, and (c) to ensure we are able to fulfill our legal obligations to assist formal governmental authorities. For more information on disclosure requests please review our 披露请求政策. In other jurisdictions, retention obligations for telecommunication service providers can be for an extended period of time and may be up to two years.

7.2 全渠道通信服务。 For all other communications services, features, and products we retain personal data for the duration of our contract with you or our provision of the services to you, or where possible for a different period as agreed upon with you as the customer. In addition, we provide certain ancillary services which include, but are not limited to, the ability to maintain an online address book ‘Contacts’ for your convenience, and insights into account specific communication usage and transmission history for the duration of our contract with you or our provision of the services to you. You acknowledge and agree that any end-user/communication recipient personal data, such as phone numbers, email addresses, etc, are controlled by you and any data protection rights exercised by your End Users must be actioned by you. It is your responsibility as a data controller or acting on behalf of a data controller to ensure compliance with your obligations towards End Users whose personal data you control.

7.3 营销和销售. We keep personal data for marketing and sales purposes up to twelve (12) months, or, if you are an existing customer, for the duration of the services, unless you have withdrawn your consent or unsubscribed from receiving marketing information.

7.4 遵守公司和财务法律义务。 We are under an obligation to demonstrate compliance with applicable national and EU financial and tax laws and regulations. To do so, we retain Customer Account Data such as name, email address, (company) address, (company) bank details, invoices, and position within the company for a period up to ten (10) years.

在适用的情况下，处理个人数据的同意书已被给予或已被撤回的证明将被保留五（5）年。

请注意，如果个人数据删除请求与我们的法律保留义务之一相冲突，我们并不总是能够满足该请求。由于我们需要证明合法行使权利的请求已经得到满足，我们将与这些请求有关的确认邮件保留五（5）年。

在保留期结束后，我们可能会以不可识别的形式保留个人数据，用于存档、统计和/或其他合法商业目的。这些数据都将无法直接或间接识别个人。

我们有措施让你行使你的数据保护权利，包括让你的数据被删除。在某些情况下，我们的法定法律义务可能使我们无法满足数据隐私的要求。

8.如何控制你的数据保护权利和选择

即使我们为本隐私声明中概述的各种目的收集您的个人数据，您的个人数据仍属于您自己。您可以控制您的个人数据，以及终端用户的个人数据（如果适用）。除非我们有法律义务，否则您的数据保护权利和自由是由您控制的。作为一个网站访问者，您可以改变您的cookie管理设置，在适用的情况下撤回对我们处理您的数据的同意，控制和审查您的个人数据，在基于合法利益的法律基础上对个人数据的处理提出异议，或者在必要时根据适用的数据保护法获得对数据处理的限制。

8.1 行使您的数据保护权利：控制您的个人数据.

MessageBird或SparkPost的客户。 If you have an account for any of our products or services at Messagebird.com or Sparkpost.com you can view, amend, delete, and transfer the personal data you control (including the personal data of your End Users). If you want to exercise control over your or your End Users’ personal data, you can do so via the privacy dashboard on your online account. We provide all of our customers with reasonable assistance to fulfill their obligations as a data controller towards the recipients of the communications you have sent over our platform. In order to verify your identity, or the validity of a request you make on behalf of the end-user whose data you control, we have made technical and organizational measures available that allow you to fulfill these obligations via your online account. For the avoidance of doubt, you as a customer acting as a data controller are responsible for processing any requests or complaints on behalf of your End Users whose personal data you control.

24sessions、Pusher或Telvox的客户，以及所有其他个人。 If you do not have an account for any of our products or services, and therefore do not have access to the privacy dashboard you can exercise your personal data rights by sending a request to privacy[at]messagebird.com or via written request addressed to our headquarters in Amsterdam.

8.2 撤销对我们处理您的个人数据的同意。 If you have provided us with your personal data on a consent basis and you no longer want us to use that personal data for any reason then you are always free to change your mind and revoke consent. If you make a legitimate withdrawal of consent request to us, we will always comply with your request, unless we're legally required to keep your personal data (such as to demonstrate that we have acted upon a withdrawal of consent request).

8.3 反对和限制数据的处理。 If we are processing your personal data using a legitimate interest basis, you have the ability to object to this processing and can exercise your right to restrict this processing. If you exercise your right to restrict personal data we process on a legitimate interest basis, we will assess each request on a case-by-case basis according to the rules set out by applicable data protection laws. If we reject your request we will demonstrate that we have compelling grounds to do so or that there’s a legal claim which allows us to retain personal data. If you do not agree with how we’ve handled your request, you can file a complaint with the Data Protection Supervisory Authority of The Netherlands, the authority related to the European member state you live or work in, or the country in which the suspected infringement of your right to restrict personal data has taken place.

8.4 数据主体请求的处理时间. Under normal circumstances, we will process your request as soon as possible but no later than within one (1) month of receiving the request. If a request is complicated or we receive too many requests during a given time period, our response time may be extended up to two (2) months from the date the request was received. We will inform you if you should expect a two (2) month response time. When you choose to delete your personal data, we may hold onto fully anonymised and aggregated data. If we do so, this anonymised and aggregated data will not be able to identify you as a person in any way. If we’re required to retain your information for legal reasons, we will let you know when we respond to your request.

具体到加州的个人，消费者不应因为行使CCPA规定的权利而受到歧视。

Cookies分为三类：不涉及个人数据且对我们的网页运行严格必要的强制性Cookies；不涉及个人数据且对我们的分析有帮助的退出型Cookies；以及涉及个人数据处理且我们用于营销和广告目的的选择型Cookies。

9.饼干通知

9.1 饼干类别的类型。 Our websites primarily use four types of cookies; 严格意义上的必要，性能，功能。 and marketing cookies. These include first and third party cookies: first party cookies are set and controlled by us, while third party cookies are set and controlled by a third party tool or service provider. The duration for which a cookie is set varies. Session cookies disappear from your computer or browser when you logout of your account or close your browser, while persistent cookies are stored even after you have closed the page. The retention periods for cookies are specified below. With the exception of strictly necessary cookies, cookies will only be placed on your device and/or browser after you confirm or update your preferences through the cookie management settings.

如果你决定不允许在网站上选择性能和功能cookie，网站可能无法完全按照设计运行。例如，你可能面临登录或保留设定的偏好的问题，如网站显示的首选语言。

严格意义上说是必要的. These cookies are necessary for the website to function and cannot be switched off in our systems. They are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
职能部门. These cookies enable the website to provide enhanced functionality and personalisation such as the website content being provided in the preferred language for your location. They may be set by us or by third party providers whose services we have added to our pages.
业绩. These cookies allow us to measure visits, traffic sources, and engagement so we can improve the performance of our site. They help us learn which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
市场营销. These cookies allow advertising parties to uniquely identify your browser and internet device. These cookies have the capability to either alone or in conjunction with others uniquely identify a person directly or indirectly. They may be regarded as personal data under the relevant Data Protection Legislation.

未分类的cookies是我们正在与个别cookies的提供者一起进行分类的cookies。

IP地址：当你访问我们的网站或账户门户或使用我们的产品和服务时，我们会处理你的IP地址。我们使用IP地址来跟踪和分析与我们系统互动的设备的信息，并了解这些设备的位置。例如，为了检测客户账户登录的位置，帮助我们打击潜在的欺诈或恶意活动。

网络信标：网络信标是一个放置在网页或电子邮件中的物体，我们用它来检查用户是否访问过其内容。我们将网络信标与cookies一起使用，以收集有关您使用我们网站和账户门户的数据。例如，我们可能在营销电子邮件中使用网络信标，当你打开电子邮件或点击某个链接时通知我们。

9.2 更改您的cookie设置. When you visit one of our websites for the first time, you can either allow us to place all the cookies we use on your browser, decide to accept specific cookies, or deny all cookies that are not strictly necessary. You can always change your preferences either in your browser settings or in the cookie settings on our website. Within our cookie management settings, we outline each cookie type in use on our site and provide an explanation of the implications of accepting each cookie type.

9.3 从你的浏览器管理cookies. Find out more on how to update, activate, deactivate, or remove cookies using your browser by visiting the links below:
‍谷歌浏览器
‍Internet Explorer
‍火狐
‍野生动物园

10.儿童

我们的服务和产品不针对或不打算给18岁以下的儿童使用。我们从不故意收集和/或处理18岁以下儿童的任何个人数据。如果我们发现我们收到了来自儿童的未经父母或法律同意的个人数据，我们将采取合理措施尽快删除这些信息。如果您认为我们有任何来自儿童或关于儿童的信息，请通过privacy[at]messagebird.com联系我们，并注明："儿童"。

12.对我们的隐私声明的修改

本隐私声明可能会有变化。我们保留在任何时候改变、更新、修改或删除本隐私声明的任何部分的权利。如果任何修改对您在本隐私声明下的权利产生实质性影响，我们将尽可能地通知您。如果您不同意我们对本隐私声明的任何更新，您可以随时决定停止使用我们的服务。

13.争议

如果您对我们的隐私做法有任何争议，请通过privacy[at]messagebird.com联系我们的法律团队，主题为："争议"。如果我们无法通过电子邮件达成谅解，请参考条款，其中描述了我们之间如何解决争议。在您使用我们的任何产品和服务之前，请务必查看这些条款。

14.核准的后处理人

An overview of the third-parties used for the processing of personal data can be found here. In addition, the Help Center page contains a ‘subscribe’ button that allows you to subscribe to notifications of changes to our use of third-party (sub)processors.

15.如何联系我们

如果您在阅读本隐私声明后对个人数据的处理有任何疑问，或者当您有反馈或建议使本隐私声明更好时，请不要犹豫，与我们联系。

如果你对我们的答复不满意，你可以将你的投诉提交给你所在辖区的相关监管机构。

If you’re not satisfied with our reply, you may refer your complaint to the relevant regulatorYou can reach our Data Protection Officer at privacy[at]messagebird.com or at our HQ address:
‍
MessageBird B.V.
attn. 法律 Department (Data Protection)
Trompenburgstraat 2C1079 TX Amsterdam
The Netherlands

Do you live in the USA, Singapore, Germany, China, Colombia, Australia or in the UK? Check out our 本地地址 if you prefer old-fashioned mail.

Your new standard in Marketing, Pay & Sales. It's Bird

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By clicking "See Bird" you agree to Bird's 隐私声明.

Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> to the right person -> 在 right time.

By clicking "See Bird" you agree to Bird's 隐私声明.