The Most Important Dates & Tactics for Your 2024 WhatsApp Calendar

The Most Important Dates & Tactics for Your 2024 WhatsApp Calendar

The Most Important Dates & Tactics for Your 2024 WhatsApp Calendar

2024 is the perfect time to take full advantage of key calendar moments to maximize your WhatsApp engagement, conversions, and ROI.

当您与客户沟通时,时机就是提高参与度和收入与把钱留在桌面上之间的区别。

Whether it’s a back-to-school special, a holiday season promo, or a targeted birthday discount, businesses must take advantage of moments when consumers are more likely to buy—or when customers are more likely to buy again. 

通过制定促销日程表,明确这些机会的出现时间,您就能大幅提高全年销售额,确保您的销售代表完成目标。

The tool that arguably opens the most doors for time-sensitive engagement is WhatsApp. With over two billion active users, the platform’s business arm 估计创收 3.3 亿美元 for its users in 2022—and that value only went up in 2023.

Why WhatsApp? 


To create raving fans of your brand, boost sales, and improve your brand recognition worldwide, you must deliver the right messaging to your target audience. According to McKinsey, 76% 的消费者 say personalized communications are “a key factor” in choosing which companies to buy from.

With stakes this high, your messaging needs to do more than transmit information; it should captivate, motivate, and inspire. 

截至 2022 年,WhatsApp Business 消息的平均打开率达到了惊人的 98%。在全球 20 亿活跃用户群中乘以这一效率,就能从营销和销售角度获得巨大的投资回报。

When you set up a twelve-month promotional calendar specifically for WhatsApp, you ensure your brand stands out in a saturated market. Beyond the massive sales boost, you’ll strengthen customer loyalty during peak traffic periods and more efficiently manage inbound inquiries on a 相对较新但非常有效的渠道

本指南将介绍 2024 年的关键日期,以帮助您规划 WhatsAppcampaigns 。我们还将重点介绍一些常青的平台策略,如果您希望拥有快乐、忠诚的客户,就应该始终牢记这些策略。

全年采用的重要 WhatsApp 策略

Regardless of when you plan on deploying WhatsApp messaging or marketing campaigns, you must understand how to use the platform effectively. 

以下基本策略是每位营销经理、电子商务零售商和企业领导者都应时刻牢记的。所有这五种策略都有助于加深客户忠诚度、管理消费者来电咨询,并在销售旺季为您的品牌注入活力。

请注意,这些只是一般指导原则。本指南稍后将介绍季节性和其他时间敏感因素。


1.了解在哪里推广您的 WhatsApp 频道

To maximize your WhatsApp strategy’s reach, start by identifying the various entry points for the channel across your brand’s current presence. Popular promotional in-points for WhatsApp include websites, other social media platforms like Instagram and TikTok, email marketing calls-to-action, and checkout points in physical retail stores. 


此外,还可以考虑其他有创意的数字接触点,如员工电子邮件签名或办公室外的信息。




2.设置购物车自动放弃提醒

Another effective year-round tactic is using WhatsApp as a vehicle for sending automated messages to customers who fail to complete a purchase. These messages should invoke a sense of urgency by emphasizing the limited time the individual has to place their order to lock in a discounted price, guarantee delivery by a specific date, and so on. 


这些自动消息还可以针对其他浏览器,向他们提供个性化的产品推荐和专门的促销活动。总而言之,这些战术元素能显著提高电子商务转化率。





3.通过库存警报让客户及时了解情况

库存提醒是一种很好的方式,可以让您的客户群及时了解高需求商品的库存水平、畅销品的补货情况,或他们之前根据购买或浏览历史记录表示感兴趣的商品。在 WhatsApp 这样高参与度的环境中发送这些通知,往往能促使客户立即采取行动并增加结账率。


由于 WhatsApp 通信的即时性,您还可以将这些更新定位为实时库存警报。这种框架可以确保选择加入的客户第一时间了解重要更新。




4.提供订单跟踪更新的透明度

Giving customers a detailed, transparent rundown of order activity is crucial—customers want to be able to track their orders, and you can get proactive with it. WhatsApp is a terrific tool for this task, helping you deepen consumer trust in your brand with accurate delivery time estimations and tracking updates. 


如果将订单跟踪与上述其他策略结合起来,就能在一次对话中显著提高参与度。在消费者下单后向他们推荐产品并回答他们的问题,可以增加回头客的可能性。




5.简化退换货程序s

没有人希望退换货是一件麻烦事。通过 WhatsApp,您可以设置自动对话触发器,引导客户完成必要的步骤和常见问题解答,从而简化退换货流程并减轻压力。通过优先考虑效率,您可以减少挫折感,提高客户满意度,并提供卓越的体验。

利用 WhatsApp 进行退换货还能提高内部支持速度;代理无需花费大量时间处理退换货。加快买家旅程的这一环节可以让您更有效地大规模运营。


需要记住的 2024 年 WhatsApp 重要日历日期

To hit sales targets and grow in the coming year, it’s vital to leverage platforms like WhatsApp 在 right time to capitalize on peak consumer spending periods. 

2023 data from Deloitte shows that 56% of people use social media to research products or services before the holiday shopping season. This trend is only increasing with time: 87% of Gen Z shoppers get shopping inspiration from social platforms. 

针对这些习惯制定策略并不需要花费数小时或数天的时间。

Keep reading to see the only promotional calendar you’ll need for your WhatsApp marketing campaigns in 2024, month by month. 


2024 年 1 月


  • 元旦(1月1日): Start your customers’ year off right by sending personalized messages offering exclusive deals following the holidays.

  • 春节(1月22日): Leading up 到 street parades and lion and dragon dances are days when people are eager to get their hands on everything red — clothing, tapestries, lanterns, and candles. Get inspired and theme engagement on these items via WhatsApp within countries like China, Korea, Vietnam, Singapore, Malaysia, Indonesia and the Philippines.

  • 冬季清仓特卖(1 月 1 日至 15 日): Move out your overstocked winter inventory and make room for new stock by highlighting discounted prices and limited-time offers.

  • 全国爱好月(1 月 1-31 日): Encourage your customers to pursue their hobbies by offering special discounts on related products and sharing hobby-specific content.


关键的 WhatsApp 策略: Many consumers have extra discretionary income on hand in January due to holiday gifting—create and send exclusive discounts to a broadcast subscriber list to take advantage of this.



2024 年 2 月


  • 情人节(2月14日): Ensure your target audience feels the love by sending special gift ideas, recommendations, or limited-edition product line promotions via WhatsApp.

  • 第八届超级碗(2 月 11 日): Amp up your brand exposure on game day by targeting sports and entertainment enthusiasts with real-time updates and interactive, event-based content.

  • 总统日(2月19日): American businesses often honor their country's leaders and history by offering patriotic-themed promotions and exclusive content that bakes in historical trivia.


关键的 WhatsApp 策略: Implement a chatbot that provides personalized gift recommendations based on the recipient's preferences and budget, perfect for occasions like Valentine's Day.



2024 年 3 月


  • 国际妇女节(3 月 8 日): Use WhatsApp to celebrate women by highlighting female-led businesses or partners, offering discounts on women's products, and sharing inspiring stories.

  • 圣帕特里克节(3月17日): Embrace the luck of the Irish by running a campaign that includes themed messages, fun contests, and maybe an exclusive green product or two.

  • 春假(3 月 1-15 日): Wash the winter blues away by sending customers discounts and promotions on the hottest fashion, gadgets, and accessories that will take their vacation 到 next level.


关键的 WhatsApp 策略: Position your brand as one that knows what’s trendy and isn’t afraid to share those recommendations with customers—it’s an excellent way to promote new products and fresh restocks.




2024 年 4 月


  • 耶稣受难日(3 月 29 日)/复活节星期一(4 月 1 日): Hop into the long Easter weekend by serving up themed promotions on products and running contests like a virtual Easter egg hunt.

  • 地球日(4 月 22 日): Emphasize your commitment to sustainability by promoting eco-friendly products or initiatives and sharing tips for reducing consumer carbon footprint.

  • 国王节(4月27日): This day is filled with concerts, flea markets, community gatherings, and of course, orange outfits every April in the Netherlands. Share your commitment to this specific subset of your audience by acknowledging this important holiday and maybe even running promotions on your goods to celebrate.

  • 春季大扫除(4 月 15-31 日): Out with the old, in with the new—help your customers refresh their homes or style by offering discounts on wardrobe and decor essentials.


关键的 WhatsApp 策略: Make spring cleaning less about clutter and more about organization with WhatsApp conversation centered around life hacks and user-generated content, like sharing before-and-after photos of home makeovers.



2024 年 5 月


  • 母亲节(5 月 12 日): Show appreciation for mothers everywhere by offering special discounts on gifts, organizing exclusive giveaways, and sharing heartwarming user-submitted stories.

  • 五月五日节(5月5日): Use WhatsApp to target segments of your audience with Mexican-themed products, traditional recipes, virtual event invites, and other cultural celebrations.

  • 阵亡将士纪念日(5 月 27 日): Honor fallen heroes and show support for veterans and their families with special discounts, supporting charity groups, and sharing stories of courage.


关键的 WhatsApp 策略: Use your broadcast lists to send subscribers reminders to place orders by a specified date and time so their products or services will arrive before Mom’s big day.



2024 年 6 月


  • 父亲节(6 月 16 日): Give dads a shout-out with unique gift recommendations, fun content like quizzes and polls, and limited-time giveaways guaranteed to make their day. 

  • 毕业季(6月1日至15日): Celebrate recent graduates by sending people gift suggestions, personalized product recommendations, and discounts on post-graduation essentials—new apartment decor anyone?

  • 世界音乐日(6 月 21 日): Embrace the universal language of music by promoting any music-related products, organizing virtual jam sessions, and sharing curated playlists.

  • 圣约翰日或中秋节(6月23日或24日): This European holiday marks the longest day of the year and always involves gatherings of friends and family, great food, and wildflowers. Make sure your WhatsApp audience is prepared to celebrate with all of the right garb, grub, and garden goods.


关键的 WhatsApp 策略: Ensure your chatbot is equipped to answer all your customers’ holiday-related product questions, making it easy for them to find the perfect gift for a father, recent grad, and more.



2024 年 7 月


  • 夏季促销(7月1日至15日): Help your customers have fun in the sun by offering promotions on any summer-themed products, such as swimwear, outdoor gear, and vacation essentials.

  • 独立日(7月4日): Celebrate the Fourth of July by sending recommendations for red, white, and blue products or contest sweepstakes information.

  • 巴士底日(7月14日): This French fan-favorite holiday features parades and parties. Honor your French audience by offering special promotions and discounts in connection with this historical, important day.

  • 世界表情符号日(7 月 17 日): Incorporate lots of (or, if you’re bold, exclusively) emojis into your messaging and ask your audience to share their favorite emoji or related online memes. They can even vote via an interactive quiz and see how thousands of other recipients respond.

关键的 WhatsApp 策略: Leverage multimedia assets in your WhatsApp messages to further entice engagement from your target audience and dazzle them with your brand’s digital style.



2024 年 8 月


  • 夏季清仓(8 月 1-15 日): Clear out your summer inventory and get ready for fall by offering major discounts on seasonal products by sending notifications about limited quantities and limited time offers.

  • 返校(8 月 15-31 日): Help families prepare for the upcoming school year by sharing discounts or promotions or relevant items, like school supplies, backpacks, electronics, and clothing. 

  • 全国爱犬日(8月26日): Drive WhatsApp engagement with the pet lovers in your brand’s community by organizing pet photo contests and awarding giveaways based on user-generated content.


关键的 WhatsApp 策略: Get granular with your audience or buyer data to personalize your WhatsApp content. During a back-to-school promotion, certain items may entice individuals who have kids in a specific grade level or region.



2024 年 9 月


  • 秋季时装发布会(9月1日至15日): Once summer comes to a close, fashion retailers provide subscribers or VIPs with early access to and discounts on their new fall collection.

  • 劳动节(9月2日): Many businesses use the last long weekend of summer to finish their stock cleanout, using channels like WhatsApp to send eye-opening discounts or BOGO offers to customers.

  • 秋季促销开始(9 月 21 日): The transition from summer to fall isn’t just for the fashion industry—capitalize on returns to work and school by serving your target audience with promotions they don’t want to miss.


关键的 WhatsApp 策略: Fine-tune your messaging timing and frequency to ensure you’re able to send your customer base multiple content snippets before and during a marketing campaign without it feeling spammy. 



2024 年 10 月


  • 万圣节(10 月 31 日星期四): Embrace the spooky season by offering Halloween-themed promotions and giveaways for the best costume pictures through your WhatsApp feed.

  • 乳腺癌宣传月: Show support for breast cancer awareness and highlight your brand’s socially conscious side by participating in charity initiatives or donating a portion of sales to breast cancer research. 

  • 全国披萨月: Universally loved days like this one practically cry out for themed content and messaging to engage customers; pizza topping polls, quiz-based contests, and lots of those pizza emojis should be on the menu.

关键的 WhatsApp 策略: Personalize your WhatsApp chatbot’s welcome message to match the occasion, whether it’s to highlight a charitable endeavor or invite engagement with a Halloween or pizza-themed piece of content.



2024 年 11 月


  • 排灯节(11月1日): For Hindu families and others around the world, Diwali is a celebration of “the victory of light over darkness, good over evil, and knowledge over ignorance.” People often gather together and celebrate with large meals, great food, lanterns, fireworks, and candles. Help your audience celebrate by pointing them to links that’ll make hosting people for the festivities feel simple.

  • 感恩节(11 月 28 日): Thanksgiving isn’t only about turkey and stuffing anymore. The immediate calm before the Black Friday Cyber Monday (BFCM) storm is when many consumers start their holiday shopping, and when retailers begin rolling out promotions.

  • 黑色星期五(11 月 29 日): It’s the biggest shopping event of any calendar year—one that 敛财约 98 亿美元 in 2023, up 7.5% year-over-year. Regardless of what you sell, leverage deep discounts, flash sales, and other time-bound tactics to maximize sales.

  • 小企业星期六(11 月 30 日): Champion independent businesses in your area by spotlighting local merchants as part of your BFCM campaigns. Doing so can also improve your brand’s global reputation with consumers.


关键的 WhatsApp 策略: Make sure your target audience knows all about your exciting Black Friday and Cyber Monday deals well in advance of the big weekend blitz. Start sending messages to relevant  lists several weeks early.



2024 年 12 月


  • 网络星期一(12 月 2 日): Interestingly, the latter half of BFCM tends to do even better than the start of the long weekend, generating nearly $12.5 billion in sales in 2023. Take advantage of the increased online traffic loads with fresh deals and discounts as everyone rushes to get their purchases processed and holiday shopping underway. 

  • 捐赠星期二(12 月 3 日): After BFCM, Giving Tuesday is a great opportunity to extend promotions while also giving back—consider participating in this global event by donating sales proceeds to worthy causes.

  • 圣尼古拉斯日(12 月 5 日): On this day, children in European countries are often given gifts, baked goods, or candy. For brands that sell children’s clothing or toys, the days leading up to this holiday can be bigger than Christmas for these countries.

  • 节日礼品指南: Help your customers find the perfect gifts for their loved ones by creating the perfect holiday gift guide, preferably in an interactive format, and let WhatsApp be the delivery vehicle.

  • 12 天圣诞节(12 月 13-25 日): Create a series of promotions, discounts, or giveaways that serve as a countdown to Christmas Day, with daily messages highlighting exclusive deals or contests.

  • 节礼日(12 月 26 日): Traditionally, this was a day of giving back for Commonwealth nations like Britain, Canada, Australia, and New Zealand. People would donate a gift they received during the Christmas season, but often companies offer large discounts on this day — and yours should be one of them that promotes those deals via WhatsApp.

  • 除夕(12 月 31 日,星期二): Say goodbye to the year that was with one last blow-out promotion. Use audience data to personalize your messaging and help consumers celebrate in style.


关键的 WhatsApp 策略: With an abundance of brands sending promotions to consumers during the holiday shopping season, keep your messaging clear and concise. Create a sense of urgency but don’t be intrusive—only some folks will want a branded message sent to their phone on Christmas morning.



请记住,这些只是 2024 年期间众多促销机会中的一小部分。请根据您的企业形象和市场主题,定制您的WhatsApp marketing 方法,一切以提高客户忠诚度和建立大规模联系为重点。

如何为受众准备正确的 2024 年信息

设置 2024 年 WhatsApp 日历是一个好的开始,但不是一个好的结束。


以下是我们建议您在为 2024 WhatsAppcampaigns 准备引人注目的信息时使用的几种核心策略:


1.将一切与季度营销目标挂钩

The best marketing messaging on WhatsApp always aligns with quarterly campaign objectives. 


通过了解您的总体目标以及每项营销措施对销售机会的影响,您可以更有效地定制信息,以适应不同的campaigns 或促销活动。

要问自己的问题

  • campaigns 中哪些信息将保持不变?

  • 有什么不同?

  • 什么情况下,信息传递应补偿较安静的时段?

  • 什么频率的信息内容能确保您实现目标?


2.利用分析为决策提供依据

忘记钻石吧--数据永远是营销人员最好的朋友。要制作有吸引力的信息,您必须了解之前的campaigns 表现如何,哪些内容最能引起受众的共鸣,以及如何优化您的营销campaigns 。使用分析工具来清晰描绘受众的偏好和 WhatsApp 的表现。


要问自己的问题

  • 过去哪些信息的打开率最高?点击率?

  • 过去哪些信息的打开率最低?点击率?

  • 根据这些数据,哪些优惠最能引起消费者的共鸣?


3.集中和简化资产准备工作

A hallmark of efficient marketing strategies and management is having your campaign assets prepared well in advance. A platform like Bird helps marketing teams ensure consistent branding across all communication channels and personalize messaging to different regions and demographics, making each audience segment feel valued.


要问自己的问题

  • 每个 WhatsApp 活动都有专门的内容磁铁吗?

  • Are voice, tone, and value propositions consistent across every campaign? 

  • 是否针对不同受众群体和地区对信息进行了微调?


4.提前安排 WhatsApp 消息的发送时间

当您预先安排营销信息时,您就可以腾出宝贵的时间,专注于营销战略的其他重要方面。通过自动发送 WhatsApp 信息,您可以保持平台的一致性,避免突然出现内容空白。


要问自己的问题

  • 您有定期发送 WhatsApp 消息的计划吗?

  • 您的 WhatsApp 消息是否安排了最佳发送时间?

  • 您的内容库存是否足以应对繁忙时期?

把握 2024 年 WhatsApp 最重要的消息时刻

To truly harness WhatsApp’s potential as a customer engagement tool, you must set yourself up for success with a detailed, actionable campaign calendar for 2024. 

为避免在创建过程中出现混乱和疏忽,请采取以下步骤:

  • 确定正确的利益相关者 每项任务 and triage project timelines and bandwidth accordingly

  • 从最重要的宣传机会开始, such as BFCM and end-of-year holiday shopping, and work backward from there

  • 优先考虑对受众有意义的优惠和时机 instead of relying on a “spray and pray” execution style


考虑到这些策略,您的WhatsApp marketing 战略将有别于您的竞争对手或全球范围内的其他品牌。为使您的公司在 WhatsApp 上不断取得成功,请确保您:


  • 保持品牌一致性 across all marketing campaigns and promotions

  • 自动化信息调度 to ensure content hits consumer inboxes 在 right time

  • 个性化信息内容 to cater to different regional, demographic, and buying preferences

优化信息传递Bird

高绩效营销团队及其战略有一个共同点:他们明白,实现目标的过程是一场马拉松,而不是短跑。随着时间的推移,精确、持续的优化是赢得 WhatsApp 消息游戏的关键。

For brands leveraging WhatsApp in their promotional campaigns, there’s no better partner than Bird. 优步、谷歌和 Facebook 等客户 choose MessageBird because we deliver:

  • 无与伦比的受众范围 with millions of WhatsApp messages sent daily

  • 令人难以置信的观众参与 with message open rates of 75%+

  • 加强客户关系 built on true two-way communication tools

  • 轻松设置和审批 for WhatsApp numbers and templates worldwide

  • 无与伦比的数据驱动型洞察力 that optimize your marketing and sales conversions


If you’re looking for a WhatsApp messaging platform that will support your brand’s growth every month of the year, Bird is an easy choice.


预约个性化演示 并了解Bird 为您的 WhatsApp 投资回报率带来的变化。

Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> to the right person -> at the right time.

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Your new standard in Marketing, Pay & Sales. It's Bird

The right message -> to the right person -> at the right time.

By clicking "See Bird" you agree to Bird's 隐私声明.