全球
语音API
摘要
PagerDuty is a digital operations management platform that helps companies of all sizes proactively manage their digital ecosystem through monitoring and alerts — enabling immediate action when every second matters. Alerts and notifications used to be complex and spotty, but PagerDuty works to make them reliable and accessible. Its cloud-based services integrate with virtually any software-enabled system so that the moment something goes wrong, the customer is alerted.
Channels
语音
使用的产品
语音API
数字API
Ready to see Bird
in action?
挑战
当发生事故时--配置错误、服务器故障或任何可能导致问题的技术问题--正确的团队或个人需要尽快知道,以尽量减少对用户的潜在影响。通过PagerDuty的平台,事件被发送到正确的待命响应者那里,使用预定义的升级策略,以实现更快的响应。
但由于客户遍布全球,PagerDuty必须将这些通知送到客户所在的地方。
解决方案
PagerDuty uses Bird’s 语音 connectivity to ensure its crucial services function wherever customers require it. MessageBird enables reliable caller ID globally — even while delivering calls in distant countries — to increase the likelihood business-critical notifications being answered.
对于 PagerDuty 而言,使用Bird的超级网络和号码应用程序接口可以直接访问 220 多个全球电信公司,并在需要时提供经济高效的本地号码。
确保规模化的可靠警报
PagerDuty 使警报变得可靠、简单和易用,从而使客户能够保持数字服务的正常运行。与Bird的电信基础设施相配合,PagerDuty 的平台有助于减少全球客户的停机时间和中断。
"我们的业务建立在信任的基础上--客户依靠我们在全球范围内提供关键业务的通知,这就是为什么拥有一个坚实的电信合作伙伴是如此重要"。
李奥-恩格尔。 Senior Engineering Manager at PagerDuty